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🔒 Official Document

Privacy Policy oren88 – Our Commitment to Protecting Your Personal Data

Your personal data is not a commodity. At oren88, we protect every piece of information you share with us to the highest security standards — and we are transparent about what we collect, why we collect it, and how it is used.

🛡️ oren88's Privacy Commitment
  • Encryption 256-bit SSL for all data and transactions
  • Compliant with Personal Data Protection Act (PDPA) Malaysia 2010
  • Your data never sold to any third party
  • You have the right to access, amend, or delete your data at at any time
  • Cookies for user experience — no ad tracking
  • Data security audits are conducted annually by an independent body
Last updated: 1 January 2026
Last Updated: 1 January 2026
Language: Bahasa Malaysia (ms-MY)
Jurisdiction: Malaysia
Act: Malaysia PDPA 2010
Contact: support@oren88.biz
1

Introduction — oren88's Commitment to Your Privacy

Welcome to the oren88 Privacy Policy page. This document clearly and transparently explains how oren88 collects, stores, uses, and protects your personal data when you register, access, or use the oren88 platform — including the website, mobile app, and all related services.

Your privacy is not something we take lightly. Since oren88 first launched in 2018, we have held firmly to the principle that members' personal data is a trust that must be handled with care and responsibility. We have never, and will never, sell your personal data to advertisers, data brokers, or any third party unrelated to the operation of oren88's services.

This Privacy Policy has been prepared in accordance with the requirements of the Malaysia Personal Data Protection Act (PDPA) 2010 and best-practice international data protection principles. By using the oren88 platform, you agree to the practices described in this policy. If you do not agree, please discontinue use of the platform and contact us to discuss the options available to you.

Key Summary: oren88 collects only the data strictly necessary to operate our services. Your data is never sold, never shared for third-party advertising purposes, and is always protected with 256-bit SSL encryption.
2

Personal Data We Collect

Oren88 collects your personal data in several ways — directly when you register or complete a form, automatically when you use the platform, and in certain cases through the identity verification (KYC) process. The following are the types of data we may collect:

Data You Provide Directly

Data Type Example Requirements
Identity Information Full name, MyKad number, date of birth Mandatory — for KYC identity verification
Contact Information Malaysian phone number, email address Mandatory – for login and communications
Account Information Username, password (encrypted) Mandatory – for account security
Financial Information Bank account number, e-wallet name Mandatory – for deposits and withdrawals
Verification Documents MyKad copy, proof of address Required during the KYC process

Automatically Collected Data

  • IP address and device information (device type, operating system, browser version)
  • Usage log data — pages visited, session duration, in-platform activity
  • Approximate location data based on IP address (country/state, not precise location)
  • Cookie and similar tracking technology information (see Section 6)
  • Betting and gameplay activity records for compliance and security purposes
Data Collection Principles: oren88 adheres to the principle of data minimisation — we only collect data that is genuinely necessary to operate our services, maintain security, and comply with Malaysian legal requirements. No data is collected for unrelated purposes.
3

How We Use Your Personal Data

Oren88 uses the personal data collected for the following purposes. Each use is grounded in a valid legal basis under Malaysia's PDPA 2010 — whether consent, contract fulfilment, legitimate interest, or legal compliance.

  • Account Management: Creating and maintaining your oren88 account, processing registration, identity verification, and password resets.
  • Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, Maybank2u, CIMB Clicks and FPX, as well as withdrawals to your bank account or e-wallet.
  • Platform Security: Detecting and preventing fraud, money laundering, multiple account usage and any suspicious activity or violations of oren88's terms.
  • Legal Compliance: Meeting the legal reporting, KYC and Anti-Money Laundering (AML) compliance requirements applicable to online platform operators in Malaysia.
  • Service Communications: Sending important notifications about your account, changes to terms, security updates and responses to support enquiries you have raised.
  • Platform Enhancement: Analysing usage patterns in aggregated, anonymised form to improve the user experience, develop new features and ensure the oren88 platform runs at its best.
  • Marketing Communications (with consent): Sending information about oren88 promotions, bonuses, and special offers — only where you have given your consent. You may opt out of these communications at any time.
  • Responsible Gaming: Monitoring gameplay patterns to identify players who may benefit from responsible gaming support, in line with oren88's commitment to member well-being.

Oren88 will not use your personal data for any purpose not stated above without first obtaining your consent or without a valid legal basis.

4

Data Sharing with Third Parties

Oren88 does not sell, rent, or trade your personal data to any third party for advertising or marketing purposes. However, there are limited situations where we need to share your data with trusted third parties — and this is done solely to enable us to provide the services you use.

Parties That May Receive Your Data

  • Payment Providers: Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, Maybank2u, CIMB Clicks and FPX require the necessary transaction information to process your deposits and withdrawals. Each of these providers is bound by their own privacy and security policies.
  • Game Software Providers: Slot, Live Casino and Sports Betting providers partnering with oren88 may receive the minimum technical data required to operate games properly.
  • Regulatory Authority: oren88 may be required to disclose data to Malaysian authorities such as Bank Negara Malaysia, the police, or other government agencies where mandated by law, court order, or official investigation.
  • Identity Verification Service: Third-party providers engaged to carry out KYC checks and identity verification to ensure compliance with anti-money laundering laws.
  • Technical Service Providers: Providers of cloud infrastructure, technical support, and cybersecurity services — all bound by strict data confidentiality agreements.
oren88's Guarantee: All third parties who receive personal data from oren88 members are bound by data protection agreements requiring them to use that data only for specified purposes and not to disclose it to any other party. oren88 is responsible for ensuring these parties remain compliant.
5

Data Security – How We Protect Your Information

Oren88 continually invests in the latest cybersecurity infrastructure to ensure your personal data remains protected against unauthorised access, data breaches and ever-evolving cyber threats.

Technical Security Measures

  • 256-bit SSL Encryption: All communications between your browser and oren88's servers are encrypted with 256-bit SSL — the same standard used by Malaysian online banking services such as Maybank2u and CIMB Clicks.
  • Stored Data Encryption: Sensitive data such as passwords, bank account details, and identity card numbers are stored in encrypted format — not as readable plain text.
  • Internal Access Controls: Only authorised oren88 staff with a legitimate business need may access members' personal data. All access is logged and audited.
  • 24/7 Security Monitoring: oren88's automated monitoring system operates around the clock to detect suspicious activity, intrusion attempts, or any anomalies within the system.
  • Independent Security Audits: oren88 conducts independent information security audits annually, carried out by internationally accredited cybersecurity firms, to identify and address any vulnerabilities.
  • Data Incident Management: oren88 has a clearly defined incident response procedure. In the event of a data breach involving your data, we will notify you within the timeframe stipulated by Malaysia's PDPA.
Shared Responsibility: While oren88 employs comprehensive technical security measures, the security of your account also depends on your own actions. Use a strong password, never share your login details, and contact us immediately if you suspect your account has been accessed without authorisation.
6

Cookie & Tracking Technology Policy

Oren88 uses cookies and similar technologies to keep the platform running smoothly and to deliver a better user experience. We want you to understand what cookies are, the types of cookies we use, and the choices available to you in managing them.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They allow the site to remember your preferences and certain information, improving your experience on future visits.

Types of Cookies Used by oren88

  • Essential Cookies: Required for the platform to function — including login sessions, security, and platform stability. Cannot be disabled.
  • Functional Cookies: Saving your preferences such as language, display settings and game preferences so you don't have to reconfigure them each time you log in.
  • Analytics Cookies: Helping us understand how members use the oren88 platform — data is used in aggregated and anonymised form to improve our services.
  • Security Cookies: Used to detect and prevent fraudulent activity, cyberattacks, and unauthorised access to oren88 accounts.

Oren88 never use third-party advertising cookies or technologies that track your activity across other websites outside the oren88 platform. We do not share cookie data with advertising networks.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of the oren88 platform and you may be unable to log in or use some features.

7

Data Retention Period

Oren88 retains your personal data only for as long as it is needed for the purpose it was collected, or as required by Malaysian law. Our principle is to minimise data retention periods while ensuring full compliance with all applicable legal requirements.

Data Category Retention Period Basic
Active Account Data Duration of active account + 6 years Operational & legal requirements
Financial Transaction Records 7 years from the date of transaction AML & Malaysian tax law requirements
KYC Documents 5 years after account closure PDPA compliance & AML requirements
Support Communication Logs 3 years from the date of communication Dispute resolution & service improvement
Technical Log Data Rolling 12 months Security monitoring & diagnostics
Analytics Cookies 13 months maximum Enhanced user experience

Once the applicable retention period has ended, your personal data will be securely deleted or anonymised so that it can no longer be linked to you personally.

Data Deletion Request: If you would like oren88 to delete your personal data ahead of the standard retention period, you may submit a request to support@oren88.biz. Each request will be assessed against any outstanding legal obligations — certain data cannot be deleted early due to Malaysian legal compliance requirements.
8

Your Personal Data Rights

Under the Personal Data Protection Act (PDPA) 2010 of Malaysia, you have the following rights regarding the personal data oren88 holds about you. oren88 is committed to respecting and facilitating these rights efficiently.

Right to Access
You have the right to request a copy of the personal data oren88 holds about you at any time. Requests will be processed within 21 working days.
Right to Rectification
If any of your data is inaccurate or out of date, you have the right to request a correction from oren88. Updates can be made through your account settings or by contacting support.
Right to Erasure
You may request the deletion of your personal data. Each request will be assessed against applicable legal retention obligations — data required for legal compliance cannot be deleted ahead of schedule.
Right to Withdraw Consent
For any data processing based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting your use of the platform.
Right to Object
You have the right to object to the processing of your personal data in certain circumstances, including for direct marketing purposes. Your objection will be respected unless there are legitimate overriding interests.
Right to Complain
If you are not satisfied with how oren88 handles your data, you may submit a complaint to the Department of Personal Data Protection Malaysia under the Ministry of Communications.

To exercise any of the rights above, contact the oren88 privacy team by email at support@oren88.biz and specify the type of request. oren88 will respond within 21 business days from the date the request is received.

9

Child Protection

Oren88 is a platform intended exclusively for individuals aged 18 years and above. We do not knowingly collect, store, or process the personal data of anyone under the age of 18.

All registrations on oren88 require age verification. If oren88 determines that a registrant is under 18 years of age, the account will be closed immediately and all collected personal data will be deleted as soon as possible in accordance with established compliance procedures.

If You Are a Parent or Guardian: If you believe your child has registered or used the oren88 platform without your knowledge, please contact us immediately at support@oren88.biz. We will take prompt action to close the account and delete the relevant data.

Oren88 encourages parents and guardians to use parental control software on shared devices and to speak with their children about the risks of online gambling. We also support the Malaysian government's initiatives to protect minors from online gambling content.

10

Amendments to This Privacy Policy

Oren88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or improvements to our security measures.

When we make significant changes — particularly those affecting how we use your personal data or your rights — we will notify you through one of the following methods:

  • A notification email will be sent to your registered email address at least 14 days before the amendment takes effect.
  • Prominent in-platform notifications on oren88 that appear when you log in.
  • An announcement banner on the oren88 homepage notifying you of Privacy Policy updates.

The "Last Updated" date displayed at the top of this document will always reflect the date of the most recent revision. The latest version of this Privacy Policy will always be available on this page. We encourage you to review it periodically.

Your continued use of the oren88 platform after any Privacy Policy amendment takes effect will be considered acceptance of the updated privacy terms. If you disagree with the changes, please discontinue use of the platform and contact us to discuss your options.

11

Contact Us – Privacy & Data Protection

If you have any questions, concerns, or requests regarding this Privacy Policy or how oren88 handles your personal data, our privacy team is here to help. We take privacy seriously, and every enquiry will receive the attention it deserves.

How to Contact the oren88 Privacy Team

  • Email: support@oren88.biz — mark your email subject as "Privacy Inquiry" or "Data Request" to speed up the process.
  • Live Chat: Available 24/7 within the oren88 platform — ideal for general privacy enquiries.
  • Response Time: oren88 is committed to responding to all privacy enquiries within 3 business days, and resolving formal requests within 21 business days.

For formal requests relating to PDPA rights such as data access, correction or deletion, please send an email with a copy of your identification document (for identity verification purposes) and a clear description of your request. This helps us process your request accurately and securely.

Data Protection Officer: oren88 has appointed an internal Data Protection Officer (DPO) responsible for ensuring compliance with Malaysia's PDPA and handling all privacy-related enquiries. You may contact our DPO through the same channels listed above, specifying that your enquiry is for the attention of the Data Protection Officer.

Why Is Your Data Safe with oren88?

Six layers of protection oren88 uses to safeguard the privacy of every Malaysian member

No Sale of Data to Advertisers

Oren88 does not sell, rent, or trade your personal data to any advertising networks, data brokers, or third parties unrelated to our service operations. Your information is not an advertising revenue stream — it is a trust we safeguard in order to serve you better.

Annual Data Security Audit

Each year, oren88 undergoes a comprehensive data security audit conducted by an independent, internationally accredited cybersecurity firm. The process identifies any system vulnerabilities, verifies procedural compliance, and ensures our data protection measures remain current against the latest cyber threats.

Strict Internal Data Access Controls

Not all oren88 staff have access to members' personal data. Data access rights are restricted based on genuine business need — and every instance of staff accessing data is automatically recorded in an audit log system for review and reporting.

Immediate Data Breach Notification

In the event of a security incident involving your personal data, oren88 is committed to notifying you promptly — within the timeframe required by Malaysia's PDPA. We will never conceal such incidents or delay notification without a legitimate and accountable reason.

Your Rights as an oren88 Malaysia User

Under Malaysia's PDPA, these are rights you can exercise at any time

Right to Data Access

Request a copy of all personal data oren88 holds about you. Processed within 21 working days.

Right to Data Correction

Correct any inaccurate or outdated data in your oren88 records — via account settings or support.

Right to Data Erasure

Request deletion of your personal data, subject to applicable legal retention obligations.

Right to Object

Object to the processing of your data for direct marketing purposes or in certain other circumstances.

Withdraw Consent

Withdraw consent for marketing communications at any time without affecting your use of the platform.

Right to Complain

Submit a complaint to the Department of Personal Data Protection Malaysia if you are dissatisfied with the handling of your data.

FAQ – oren88 Privacy Policy

The most frequently asked questions about data protection and privacy at oren88

Absolutely not. oren88 has a clear and strict policy that members' personal data is never sold, rented, or shared with any advertising companies, data brokers, or third-party marketing networks. Any data sharing that occurs at oren88 is limited to service providers necessary for operating the platform — such as payment providers Touch 'n Go, GrabPay, and DuitNow — and all such parties are bound by strict confidentiality agreements. You can use the oren88 platform with full confidence that your information is never used to build an advertising profile on you.

To request a copy of your personal data, send an email to support@oren88.biz with the subject line "Data Access Request" along with a copy of your MyKad for identity verification purposes. This step ensures we only disclose data to the right individual. oren88 will provide an initial response within 3 business days and will process the request within 21 business days from the date it is received. Your data will be delivered in a secure, readable format. No fee is charged for the first data access request within a calendar year.

When you close your oren88 account, we do not immediately delete all of your data, as there are legal retention requirements we must comply with. Financial transaction records are kept for 7 years in accordance with Malaysian tax and anti-money laundering laws. KYC documents are retained for 5 years after account closure. Technical log data is deleted within 12 months. Once all retention periods have lapsed, your data will be securely deleted or anonymised. If you would like to know more about the specific data retained after account closure, send an enquiry to support@oren88.biz.

No. oren88 does not use third-party advertising cookies or any cross-site tracking technology. The cookies oren88 uses are limited to four types: essential cookies for platform functionality, functional cookies to store your preferences, analytics cookies to understand aggregate platform usage, and security cookies to prevent fraud. All of these cookies operate exclusively within the oren88 domain. We do not work with any advertising networks or social media platforms to track your activity outside of oren88.

oren88 has a comprehensive security incident response procedure in place. In the event of a data breach involving your personal data, oren88 is committed to: (1) identifying and containing the incident as quickly as possible, (2) assessing the scope and impact of the breach, (3) notifying the Malaysian Personal Data Protection Department within the timeframe stipulated by the PDPA, and (4) directly notifying affected members via email with details of the data involved, the actions taken, and the steps you can take to protect yourself. oren88 will not conceal or unreasonably delay notification of a data breach.

Play at oren88 with Complete Confidence — Your Data Is Always Protected

Over 500,000 Malaysian members have trusted oren88 with their personal data — and we take pride in honouring that trust every day. Register for free today, claim your 150% Welcome Bonus of up to RM888, and enjoy a platform that is secure, fair, and fully committed to your privacy.

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